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Circulation Policy

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The Circulation Policy allows Quinte West Public Library to serve all customers in an accurate, consistent and accountable manner and is enforced by staff to maintain equitable treatment of all persons who use library facilities and services. As the Quinte West Public Library is a member of the Hastinet Cooperative with the Belleville Public Library, the Hastinet card is the membership card used at the Quinte West Public Library.

Library Membership
Registration
Borrowing Privileges
Loan Period
Loan Limits
Renewals
Reserving Materials
Return of Materials
Fines
Overdue Notices
Suspension of Borrowing Privileges
Lost and Damaged Material
Refunds for Lost Materials
Other Services
Fees and Service Charges 
Juvenile Membership Form

Library Membership

Quinte West Public Library cards are free to all who live or own property in Quinte West
and Belleville, in accordance with the reciprocal borrowing arrangement between the two libraries under the auspices of the Hastinet Library Cooperative. In addition, the library offers free memberships to teachers who teach within Quinte West but reside outside of the municipality, to those who work for the Department of National Defense 8 Wing but reside outside of Quinte West and to those who work for the City of Quinte West but reside outside of the municipality.

These cards are not eligible for reciprocal borrowing privileges with the Belleville Public Library. There is an annual membership fee of $40.00 per person per year or $22.00 per person for six month's membership for non-residents of Quinte West or Belleville.

Children reaching the age of 12 may apply for his or her own library card. If a child under the age of 12 wishes a card, a parent or guardian must apply for a card on his or her behalf and accept responsibility for fines and damaged or lost items. A member's card expires annually (or every six months in the case of a six month membership). At that time, the member's name, address and telephone number are verified.

All outstanding fines and charges must be paid in order to renew a membership card. A registered member should be in possession of only one Hastinet card, eligible for use
at either Quinte West Public Library or Belleville Public Library. The replacement fee for
a lost library card is $2.00.

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Registration

In order to register as a member of Quinte West Public Library personal identification showing address must be verified. Acceptable identification includes but is not limited to:

Adult (18+ years of age)

  • Driver's License
  • Mortgage, rental or lease agreement
  •  Pay stub or Direct Deposit stub
  • Ontario Motor Vehicle Permit
  • Utility Bill
  • Bank statement Personal cheque

Youth (13-17 years of age)

  • Driver's License
  • Report card with address
  • Student card Pay stub or Direct Deposit stub

Child (birth - 12 years of age)

  • Parent's identification and proof of address

Signing the library card implies acceptance of and adherence to all rules and regulations of Quinte West Public Library. The signatory is responsible (or the parent/guardian if the cardholder is under 13 years of age) for all fines and damage or loss of materials. 

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Borrowing Privileges

A valid Hastinet card must be presented each time materials are borrowed. Members are responsible for all materials issued on their card. Changes in personal information such as name, address or telephone number, as well as loss or theft of library card should be reported immediately.

In keeping with the Ontario Library Association's Children's Rights in the Public Library: Guidelines for Service, there are no restrictions on the material borrowed
by children. Parents/guardians are responsible for the selection, usage and safe
return of materials borrowed by their children.   

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Loan Period

The regular loan period for materials is 21 days, unless otherwise specified:

  • Best Sellers                     14 days
  • DVDs or Videos                 7 or 21 days  

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Loan Limits

There is a 75 item limit per card. In addition, the library reserves the right to limit the number of popular seasonal materials, or categories in which there are limited holdings. 

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Renewals

Items may be renewed in person, by telephone or using the library's web based catalogue. All items may be renewed for up to three loan periods, provided:

  • The item is not on reserve for another patron

  • The item is not in high demand

  • The patron has less than $10.00 in overdue fines or charges

  • Inter-Library loan materials renewal must be authorized by the lending library

Requests for renewal of inter-library loans must be received at least three days prior
to the due date.  

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Reserving Materials

All circulating materials may be reserved if not available on the shelf. Reserves may
be placed in person, by telephone or using the library's web based catalogue. Upon notification that a reserved item is available, members will have five days to pick up
the item.  

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Return of Materials

All material may be returned to either branch of the Quinte West Public Library or the Belleville Public Library, excepting inter-library loan materials which must be returned to the library at which the request was made. Material may be returned to the library during operating hours. When the library is closed, material may be returned via the drop box provided at each location. 

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Fines

Members are responsible for returning materials on or before the due date. Retention
of borrowed materials beyond the date on which library materials are due shall result
in a fine. 

Books/Periodicals                 

$0.25 per day per book to a maximum of $10.00 per book
                                                                       

DVDs/Videos                        

$2.00 per day to a maximum of $20.00 per item
$30.00 card maximum per visit

Inter-library Loan Items         

$1.00 per day per item to a maximum of $20.00 per item
$5.00 fee for Inter-library loan items ordered but not picked up

There are no overdue fines for shut-in patrons, but they are charged for lost or damaged materials. 

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Overdue Notices

Members will be notified by the library's automated system when material is 17 days overdue. When material is 42 days overdue, members will be billed for material not returned. 

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Suspension of Borrowing Privileges

All privileges will be suspended when members have fines and/or overdue materials in excess of $10.00. Privileges will be reinstated when charges are paid. Annually all monies owed to the library must be paid in full before a library card may be renewed. 

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Lost and Damaged Material

Members are responsible for all materials while on loan to them, and shall report lost or damaged material at the earliest possible opportunity. A borrower who loses or damages library material shall be required to pay the current cost of the item plus a processing fee
of $7.00.  Replacement copies or donations in lieu of payment are not acceptable.

 

Replacement Cost

The current cost of the item is based on the current average price as provided by the Ontario Library Services Centre, a major supplier to public libraries in Ontario.

 

Processing Fee

The processing fee includes the cost to acquire, catalogue and process the item to a
shelf ready condition. The processing fee is not charged on lost magazines or Harlequin Romance paperbacks.

 

Replacement of Material

It may not be possible or desirable to replace a specific item with an identical one.  Replacement of the item will be left to the discretion of the CEO in keeping with the
library's selection policy.

 

Lost and Damaged Inter-Library Loan material

The member is responsible for the cost of lost and damaged Inter-Library Loan material.  The lending library will be contacted and an invoice will be generated for the cost of this material. 

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Refunds for Lost Materials

The time limit for refund for payment of lost materials is one month from the date of payment. Members must produce their receipt to be refunded. The processing fee is included in the refund.

If an item is refunded, members will be charged the overdue fine to the date of payment. There is no refund for lost Inter-library loan materials. 

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Other Services

Copying of Material

The Quinte West Public Library adheres to the laws of Canada governing the copying
of all materials. The library retains a copying license for public libraries through Access Copyright, a non-profit organization formed and run by Canada's leading associations
of creators and publishers. The Library operates within the terms and conditions of this license and makes every effort to ensure that customers and staff do likewise.

Use of photocopiers to reproduce all or a substantial part of work protected by copyright is governed by the Canadian Copyright Act. Copying of a work or a substantial part of a work protected by copyright requires the permission of the copyright owner. No part of some work, such as music, can be copied without permission. However, it is not an infringement of copyright to "deal fairly" with some works for the purpose of private study, research, criticism, review or newspaper summary. The responsibility of determining whether permission is required, and then obtaining permission, is that of the person making the copy and not the Quinte West Public Library. Staff will neither participate in nor condone infringement of copyright. The Canadian Copyright Act is available at Information Services should further information be required.

Printing

Printing is available from photocopiers, laser printers and the microfilm/microfiche readers. The following are the costs of printing:

Printing from computers

$0.25 for black and white
$1.00 for colour

Printing from microfiche/film

$0.25

Photocopies

$0.10 for black and white
$1.00 for colour 

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Trenton Main Branch
7 Creswell Drive
Trenton, ON
K8V 6X5
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Tel.: (613) 394-3381
Fax: (613) 394-2079



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