Changing My PIN

You need a PIN number to view your own account, place a hold, or renew materials online. A PIN number is a Personal Identification Number (PIN) that you the borrower can assign. Do not give out your PIN number, as doing so may permit access to information on your library card.

Changing Your PIN

1. Click on My Account
2. Enter your 14 digit barcode (your library card number)
3. Enter your four (4) digit PIN
4. Click "Login"
5. Click "Profile"
6. Scroll down to PERSONAL IDENTIFICATION NUMBER (PIN)
7. Enter your current PIN number, press TAB
8. Enter your new four (4) digit pin number, press TAB
9. Enter your new four (4) digit pin number again (for confirmation)
10. Click on "Update"
11. Log out of your account and log back into to verify your PIN has been changed.

Lost or Forgotten PIN

If you cannot remember your PIN number, we will need to cancel it before you can create a new one. Please contact the main library at (613) 394-3381 to have a staff member delete/reset your PIN number. Please have your library card handy, it will be needed for security purposes.